Refund and Cancellation Policy
Cookie Policy
1. Purpose and Scope
At Dreamscape Tours (“Company,” “we,” “our,” or “us”), we are dedicated to protecting your privacy. To improve and enhance your experience while using our services, we use cookies and other tracking technologies. The practices related to collecting and using your data are detailed in our Privacy Policy, which forms an integral part of our Terms of Use.
This Cookie Policy explains the use of cookies and other tracking technologies on our website and outlines the information collected and how it is utilized. These technologies ensure the proper functionality of our website and help us tailor the content to better suit your preferences.
2. What Are Cookies?
2.1 Cookies are small files containing information downloaded to your device, such as a computer, smartphone, or tablet, when you visit our website. These cookies are sent back to the originating website or another website that recognizes the cookie on subsequent visits. Cookies enhance your experience by remembering your preferences and providing customized services.
2.2 Types of Cookies:
- Persistent Cookies: Stored on your device until the set expiry date or until you delete them.
- Session Cookies: Temporary cookies that expire when you close your browser.
2.3 While cookies do not typically contain information that directly identifies you, any personal data you provide may be linked to the information stored in these cookies.
3. Categories of Cookies
We use the following types of cookies and tracking technologies:
- Necessary Cookies: Essential for the proper functioning of our website. These cookies enable features such as logging in and accessing services. Without these, some parts of the website may be inaccessible.
- Performance Cookies: Collect anonymous information about your interactions with our website, such as frequently visited pages, time spent, and error messages. This data helps us improve website functionality and user experience.
- Functional Cookies: Remember your preferences, including language, region, and username, for a more personalized experience. These cookies also track changes made to our website to streamline future visits.
- Advertising/Targeting Cookies: Deliver advertisements and marketing content relevant to your interests. They track your activity on our website and may share data with third-party advertisers.
- Third-Party Cookies: We partner with third-party providers who may set cookies on your device to deliver custom advertisements or enhance website features. These providers may also collect data through cookies when you interact with their services on our website.
4. Purpose of Cookies
We use cookies and tracking technologies to:
- Ensure the proper functioning of our website and provide access to all its features.
- Collect information about your usage patterns, such as frequently visited pages and navigation issues, to improve website performance.
- Personalize your experience by remembering your preferences and actions on the website.
- Deliver targeted advertisements and marketing content relevant to you.
- Analyze website performance and gather insights to optimize services.
5. Cookies We Use
We use the following tools and technologies:
- Google Analytics: To analyze website usage and generate reports for optimization.
- Facebook Pixel: To measure the effectiveness of our digital marketing campaigns.
- Google Tag Manager: To manage tags for analytics and marketing tracking.
- Hotjar: To monitor and enhance user experience through behavior tracking.
These tools help us identify user preferences, track navigation, and deliver tailored services.
6. Managing Your Cookies
You can manage or disable cookies using your browser settings. Below are links to guides for popular browsers:
